My doorbell and spotlights will not work or reconnect to my new Wi-fi address. I think it’s also complicated because I’ve also changed my email address. Suggestions?
Hey @MMC! This happens often after a major network change, and is usually due to password difference with your new wifi. Please double check your network settings to ensure you are operating the 2.4ghz frequency for wifi, and confirm the password needed to connect to wifi. If you've changed your email and are having trouble setting up due to ownership variables, check out our [help center article about device ownership](https://support.ring.com/hc/en-us/articles/360025997592-Ownership-of-a-Ring-Device) to learn more! :)
0
•
21-01-2020 05:18:30
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Marley_Ring
Hey @MMC! This happens often after a major network change, and is usually due to password difference with your new wifi. Please double check your network settings to ensure you are operating the 2.4ghz frequency for wifi, and confirm the password needed to connect to wifi. If you've changed your email and are having trouble setting up due to ownership variables, check out our [help center article about device ownership](https://support.ring.com/hc/en-us/articles/360025997592-Ownership-of-a-Ring-Device) to learn more! :)
0
21-01-2020 05:18:30
•