‎Change ownership of doorbell

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Oddi

Change ownership of doorbell

battery-video-doorbell

Hi, I bought my doorbell in a store and it looks like it have been used so there is already a owner attched to the doorbell.. since I don’t know the last owner, how do I change the ownership??

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12-03-2021 07:23:40

Responses (1)

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Caitlyn_Ring
Hi @Oddi. In this case, I would recommend contacting the store you purchased the Doorbell from and exchanging it for a new one. Let them know it is still associated with the previous owner. If they're unable to exchange it for you, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) so they can take a look for you. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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12-03-2021 08:37:03
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