Ring Video Doorbell
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S
captures motion but no video shows
My ring doorbell will say motion detected when motion is present. But when i go to view or live feed its just a black screen. Helpp
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01-06-2020 11:41:02
Responses (1)
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Hey neighbors! You can learn how to eliminate this black video error by visiting our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360023439472-Fixing-Black-Video-Errors-by-Adjusting-Your-Router).
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09-06-2020 12:59:02
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Jshouse
I am having the exact same problem since early yesterday morning. I was thinking it was my router or internet but sounds like it’s on rings side.
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01-06-2020 11:45:59
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