Ring Video Doorbell
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FL
Can I take photo instead of video
battery-video-doorbell
Hi. I have ring doorbell Gen 2. My trail video subscription has run out. Is it possible for it to take a photo when it detects motion at my door or is that too not available without subscription. Is there anything I can do that doesn’t require subscription or immediate action like looking at the camera (which isn’t going to work when I’m asleep). Thanks.
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20-06-2021 08:06:33
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Marley_Ring
Hi there, @Fatal.Lordes! The [Snapshot Capture feature](https://support.ring.com/hc/en-us/articles/360034355652-Timeline-Security-Snapshots-Using-Snapshot-Capture) takes snapshots between events, however, this does require a [Ring Protect plan](https://support.ring.com/hc/en-us/articles/360030333671-How-to-Subscribe-to-the-Ring-Protect-Plan) subscription in order to work. When not subscribed to a protect plan, it is most important to answer events live in order to see them. I hope this helps! :)
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21-06-2021 07:22:21
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