I've been using Ring doorbell with the Chime for almost half a year now, few weeks ago they both disconnected. I've fix the doorbell, but the Chime just wont connect to my wifi. I've try everything, restarting modem, trying with different phones, reinstalling the app or having it close to the modem. It always leads to the page where it ask to choose our WIFI, and it doesnt show ours but others random WIFI. How to fix this??

I got mine to connect by going to advanced settings and changing static ip to dhcp and it connected in one try.

Chimes stop working seems this is common fault, the whole system is a waste of money 😡🤬

‎Camera and doorbell saying offline

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user_07a30a

Camera and doorbell saying offline

My inside Camera and my doorbell are saying offline but my outside camera is working. Internet is working and we charged both batteries. I’ve done the set up again and it said it’s connected to wifi and set up complete. I don’t know what else to do? This is ridiculous it can’t be fixed and now my home is not protected.

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30-04-2025 11:24:05

Responses (2)

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user_39d7a4
I have the same issue with my ring doorbell. All my ring cameras are working but the doorbell keeps going offline. I keep resetting it and it works for a day and goes offline again. All other cameras are stable. What gives?
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01-05-2025 03:40:53
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U
user_39d7a4
I have the same issue with my ring doorbell. All my ring cameras are working but the doorbell keeps going offline. I keep resetting it and it works for a day and goes offline again. All other cameras are stable. What gives?
0
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01-05-2025 03:40:54
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