Ring Video Doorbell
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Battery drainage within 4 days
I have a video doorbell 3 plus - the battery is only for 4 days, before that, the battery lasted one month. I bought a new battery and the problem is the same. The doorbell is wired but it doesn't charge the battery - the charge level uses 20 -25% a day up to 0%.
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26-02-2021 14:15:17
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Tom_Ring
Hi @Darek. I recommend reading this Community Post [here](https://community.ring.com/t/device-tips-battery-draining-quickly/305) to identify why you are having excessive battery drain. If this doesn't solve your concern, I would suggest reaching out to our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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03-03-2021 18:42:00
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