Ring Video Doorbell
Audio quality is very poor with live connection
When we try to talk to someone that has rung the doorbell, the audio quality is so poor that we can't understand each other. There are gaps in the audio. All the tests on the app indicate everything is fine: transformer voltage, RSSI, internet connection speed etc. We get 20+mbps download and 2.5mbps upload. The doorbell is about 2 metres from the wifi access point. Any ideas what I can do to resolve this?
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09-05-2020 12:30:57
Responses (2)
- T
Same problem with the currently bought Doorbell Elite 101. Audio quality at the doorbell is annoying (sounds like a very cheap speaker), video and audio in the app is ok. Network is fine, connected via LAN, ISP speed is 100/30 Mbit/s down/up. Maybe the build-in speaker is broken? Best Thomas
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09-08-2020 12:57:12
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Papa_Fix
I have the exact problem with my Ring Video Doorbell Pro. My router is about 10 feet from the doorbell, and the signal strength is as good as it can get. But whenever I answer a ring event, it's impossible to have a clear conversation with the people at my door. This has been an ongoing problem for longer than I should have tolerated. If I cannot resolve this issue, then my son-in-law has shown me a product that he's using that he says has never had a problem... and he doesn't pay an annual subscription. Just saying....
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09-08-2020 11:54:12
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