Ring Video Doorbell

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M
2 Doorbells and 2 chimes same sounds
battery-video-doorbell
app-request
chime

I purchased 2 ring2 doorbells and I put one on the front door with the other on the back door. I placed the chimes in two different locations. I'm trying to get the backdoor sounds the same on both chimes. And the front door sounds the same on both chimes. I'm not having any luck so far. I would like the chimes to let me know what door is ringing. Is this possible? Thank you Mark

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21-10-2019 05:21:42

Responses (24)

  • M

    Great question @MarkB ! This would be best accomplished by simply dedicated one chime to one of the Doorbells, if you are wanting different sounds for each. Two devices connected to one Chime will have several options of alert tones for both motions and rings, however, this tone applies to both Doorbells. For example, a Front Doorbell cannot have wind chimes for motion alerts while the Back Doorbell has harp for motion alerts on the same chime. Of course, ring alert tones can be different from motion alert tones, but devices on a single Chime will share the chosen alert tone. I hope this helps! :)

    2

    21-10-2019 10:24:56

      M

      That's sad that such an expensive devise is not able to have different sounds for different doors. Most of the old school doorbells had different sounds for the front and back. I fell like this is a step backward. Thank for the reply Mark

      14

      22-10-2019 02:02:44

      P

      I have same issue, so if I bought 2 chimes, and set front door on one and back door on the other ,that would solve the problem?

      0

      08-12-2019 02:59:28

      C

      Yes @Pearlmae . We will certainly pass your feedback along @MarkB and update you if anything changes in the future :)

      1

      10-12-2019 12:50:39

      M

      Wow, I’m trying to get a different sound onto each door and can’t believe this is not possible. Seriously Ring, I hope you add a setting where a different chime tone can be set for each door. I have two doorbells and 3 chimes throughout the house. Surely at this cost you can do this. Thanks

      15

      19-01-2020 10:31:04

      S

      This is so frustrating. It is hard to believe with today's technology I cannot get a different bell sound to differentiate my front door from my back door .

      11

      23-01-2020 07:03:41

  • C

    We just came across this same problem. We have 2 doorbells and 2 chimes, but cannot tell which doorbell is being pressed since the chime tones are identical. It's not a good option to require separate chimes since multiple chimes helps us hear the doorbell throughout the house

    6

    07-05-2020 01:11:36

    • T

      I have the same. Two doors two bells and one chime. Want to know which doorbell in ringing. Come on Ring. Please sort !!

      6

      19-07-2020 04:21:04

        P

        Here is the solution I found: Don't use a Chime, Instead use an Echo speaker that is connected to the Ring with Alexa. It ca announce anything you want and by default it will announce "someone is at the front door" or "someone is at the back door". Works great, And they can be the same Echo speakers you use for music throughout the house. If music is playing it will be interrupted by the door announcement.

        4

        21-07-2020 03:28:50

        A

        Is it just me who thinks that, based on the replies received and the zero action from Ring to rectify what has already been confirmed as an easy fix, the reason they WON'T fix it is so that people buy more chimes...

        6

        26-07-2020 03:42:07

    • J

      Ring — I’m with the other customers on this issue. Each door bell should have it’s own sound coming from a single chime. I have purchased three pro video door bells and they are all going back if there isn’t a work around for this. Please advise soonest. Disappointed in Bethesda.

      2

      01-03-2021 12:34:09

      • J

        +1 on the need for this feature. BTW the Feature Request Page linked above doesn't load. Anyone from Ring care to respond? It has been over a year since the first post on this thread so an update would be appreciated. Are you working on this or not?

        1

        19-03-2021 06:11:58

          C

          Hi @Jason7. We don't have any updates to share on this specific request. We'll typically post about updates in the Ring Device Tips and How To's board, which you can find [here](https://community.ring.com/c/welcome-to-the-ring-community/ring-device-tips-and-how-tos/15). As for the Feature Request board, you can access it [here](https://community.ring.com/c/products/feature-request-board/24). The Community moved platforms in December, which is likely why the previous link doesn't work correctly. I hope this helps clear things up! :)

          0

          19-03-2021 08:43:38

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