Wrong security screws included with 3-pack Stick Up Cam + Ceiling Mount

I got a 3-pack of Stick Up Cams w/ included ceiling mounts from Costco, however the security screws included with the bundled ceiling mounts are incorrect (they seem to be for the Video Doorbell product). Ring customer support is so bad they can't even figure out what screw it is despite me providing exact product information and photographs. How can I get Ring to fix their mistake? Or do I just need to return my cameras back to Costco?