Wired floodlight stopped working

Question

I am looking for an email to contact customer service and cannot find one anywhere.  I would like to be contacted about my wire floodlight.  I have had it since September 2021, one of the light bulbs went out a month ago and I found out they cannot be replaced.  then we started dealing that the other light bulb that was not burnt out is flashing whenever the lights turn on.  I just recently in October 2024 purchased a year subscription for two devices and now one of them does not even work.  There has to be some sort of warranty for the floodlight that stopped working after 3 years.  Can someone from ring please contact me by email ASAP?

Caitlyn_Ring · Answer

Hi @user_26dbfa. We do not offer email support at this time. You can contact our support team at one of the numbers here, or @Ring on Facebook, X, or Instagram. A member of support can walk through all applicable troubleshooting steps with you. If nothing resolves this problem with your Floodlight Cam, they will review your device's warranty to determine the best resolution.

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Wired floodlight stopped working

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