Ring Security Cameras

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Why do Ring cameras timeout after 10 minutes or so of live streaming?
hardwired-security-cameras
live-view
app-request

I have 2 Ring devices and I need them to “live stream” non-stop at times, as if they were CCTV devices. They do not- they timeout after several minutes, and typically hang as I attempt to reconnect immediately.This is NOT a wifi issue.This occurs to the Android and iOS apps, as well as thru the Amazon Alexa integration- viewing on Alexa devices with displays.Is this by design?

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19-02-2024 00:49:24

Responses (1)

  • C
    User Solution

    Hi @user77508. Ring devices are not designed to act as a CCTV system. Live View will automatically time out after around 10 minutes, it is not intended to be pulled up 24/7 like a CCTV system. You’re welcome to add your vote and feedback to this request to extend Live View.

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    20-02-2024 19:18:33

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