Videos Too Dark

I purchased a Ring Spotlight Cam Pro on May 2, 2023. The picture during the day in bright sun was so dark you couldn't tell the color of a passing car. The Contrast setting in the camera was not correct. I called customer service and was on the phone for almost an hour trying to troubleshoot the problem. I had a similar problem years ago with the original Spotlight Cam and customer service was able to adjust the camera contrast for me to correct the problem. Customer Service said it was impossible for them to make any adjustments to my camera and that I should return it for a new one, which I did. I installed the new camera, a Spotlight Cam Pro wired, 2 days ago and it has the same problem...daylight videos are way too dark. Why isn't there a way for the customer to adjust the contrast on the camera? What should I do now? The camera is almost unusable in bright sun.