Ring Security Cameras
Tp link deco m4 Fix Yet?
Another post about deco m4 not working with stick cameras. My ring pro doorbell works flawlessly as does my chime. I have two stick up cameras which I’ve had to resort to enabling WiFi on my virgin super hub 3. Setting to 2GHz only. I’ve tried every combo of settings on my mesh network (I’m a broadband engineer). I know it’s got to be firmware related as doorbell works fine. I’ve read a few posts of people complaining but has anyone had an update from ring? My mesh signal reaches the bottom of my garden yet I’ve had to install a netgear powerline adapter just to get one of the cameras to get a decent signal as my hub 3 is too far away.
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20-02-2020 07:43:18
Responses (1)
- C
Hi @Smoggy. Definitely check out the suggestions provided in this thread previously by Marley. You can also read more about RSSI and how to improve the signal in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/217271526-Understanding-RSSI-Values-and-Wireless-Signal-Strength). If none of the solutions offered in this thread are helpful in improving your Doorbell's signal, you can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They'll be able to walk you through more in-depth troubleshooting steps to help ensure your Doorbell is performing optimally. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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10-02-2021 05:31:54
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Smoggy
Hi, I too have TP-Link Deco M4 with one device about 8 feet away from my Ring doorbell 2, the wifi is set to 2.4g for the ring however wifi reception to the ring is currently RSSI-75, notifications are very slow to load and sometimes I miss whoever was at the door by the time they load. Wifi signal around the house on all other devices is superb and has no issues and is currently achieving 175-210mb supplied using Virgin media. Very frustrating and not what I expected from a quality product. Any advice appreciated. Thanks
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09-02-2021 11:18:56
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