Ring Security Cameras

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“This device stopped receiving power”

I bought a Ring Stick Up Camera (3rd Gen) Wired, less than 2 months ago. It’s mounted externally and plugged in to power socket. The camera image is showing it’s working with a warning triangle in the top right corner.On device health, signal strength is good, solar status says connected (despite not being a solar device?) and device status says “online”.I’m being notified that “This device stopped receiving power” but is still online. Why am I getting this message?I’ve had this a couple of times and carried out the resetting of the device as per Rings Help Pages.Is there a common issue that needs addressing with this model device? Or the power adapter?It’s less than 2 months old and shouldn’t surely be having issues already?Any help greatly appreciated.

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26-06-2025 09:04:13

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