Terrible Motion Detection Range On Our Spotlight Solar Panel Cameras

We had two Ring Spotlight Solar Panel Cameras installed by Best buy in the front of our home this past Saturday. Though the Motion Detection range is advertised at 30 feet, and though we have set our cameras at the highest sensitivity to catch the most motion, we are only getting a Motion Detection range from each camera at approximately 10 to 15 feet. Can someone please offer any suggestions that might resolve our problem? If it was just one camera, I would think that it was a manufacturing problem, but it is both.