Stick Up Cam plug in Gen 3

Question

This camera does not reconnect to my wi-fi automatically after a power down. I have to remove the cover and press the orange button. After three attempts, it finally connects again and works fine until the next power down. I have an older Gen 2 Stick Up Elite and Video Doorbell 2 that work perfectly at all times after  power down/up. I feel that this Gen 3 camera has not worked correctly from new! Can anyone advise please?

Tom_Ring · Answer

Hi @Bertievfr. What is the RSSI for this device? If the RSSI is too weak, you can be having a connection issue. You can try resetting your internet router to help alleviate some of these concerns. You can see the RSSI for your Stick-Up Cam in the Ring app under the Device Health menu. I hope this is helpful.

Ring Security Cameras

Stick Up Cam plug in Gen 3

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