Ring Security Cameras
Stick Up Cam Not Picking Up Motion
Hi Just bought and installed a Ring Stick Up Cam in our first floor window overlooking our driveway but we are not getting any motion detection, can anyone help?
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02-05-2021 02:38:48
Responses (3)
- B
As mentioned you will have issues trying to use it through glass. It's just not going to work properly.
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02-05-2021 05:24:21
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- F
Thanks for the replies So why does it have an option when you install it to say looking through window?
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03-05-2021 09:48:26
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BI think what that setting does is turn off the IR light at night to stop IR glare. However it is never going to be as good looking through a window as it would be with an unobstructed view as the glass is still a barrier and can cause all sorts of reflections and abnormalities.
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03-05-2021 09:54:46
FThanks bemak187, I though I would try it but it obviously doesnt work, we had a Neos Smartcam which picked up car movement but not people, we want something that could pick up possible "intruders" lol, Ring also say the Stick Up cam should be installed at 5-7 feet which would make it easily "nicakable" so doesnt sound like the ideal solution
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03-05-2021 10:19:48
BThe ring spotlight cam has a suggested mounting height of 9 feet. It is more expensive though.
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03-05-2021 10:22:26
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Frustrated427
fordring - Is your Stick-Up Cam inside your home -- facing outward through a window? If the answer is "yes"... I don't think most security cameras currently on the market are designed to be used through a window.
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02-05-2021 05:19:59
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