Ring Security Cameras
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Spotlight Camera Fails to Connect to WiFi
I have a ring doorbell and two spotlight cameras. Recently one of the cameras went offline and I cannot get it to re-connect to WiFi. I have reset it multiple times and brought the camera right next to the router with no success. It is showing my router fine with a green signal strength status on the WiFi selection screen. Any thoughts?
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12-06-2020 16:54:49
Responses (1)
- M
Mine also went off line. Finally took it down put new batteries in and tried again to connect to wifi. It won't. I even deleted the connection and started over. As soon as I put the battery in the light starts flashing quickly and it will not connect to wifi. Is this spotlight broke or is there
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13-06-2020 15:28:04
CHey neighbors! To reconnect to wifi, your Spotlight Cam will need to be put into setup mode, which is indicated by the flashing white light on the bottom. If it does not appear to be going into setup mode, or the wifi connection is failing even when the Camera is near the router, please give the fol
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16-06-2020 16:48:42
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Blackfox
Hi Ring Helpdesk, I have the same issue and is unable to use it. Is there a hard reset button that we can do aside from pressing the reset button?
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12-06-2020 23:50:49
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