Ring Security Cameras

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Spotlight Cam Solar - Dual Batteries
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I have a spotlight cam Solar with two batteries installed and a solar panel attached. Both battery icons have the little Sun. But one battery steadily is dropping charge while the other stays at 100%. So is the solar panel keeping both batteries charged or does it only work for one battery slot?

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30-03-2022 03:49:55

Responses (2)

  • S

    We have the same issue, but our batteries do not show the sun icon. One battery is now nearly fully drained and the camera is chirping, even with a 100% charge second battery. We did this to avoid having to use a ladder frequently. So confusing

    0

    26-04-2022 11:54:51

      W

      That does seem odd… But customer service is far from helpful.

      0

      28-04-2022 06:48:37

  • B

    It may seem obvious but I learned about my solar panel the hard way. You have to push the solar cord plug HARD into the back of the camera, you will hear a “click” when it is properly engaged. Also, solar charging improved dramatically on my camera when I removed the 2nd battery. Go figure, shouldn’t be that way IMHO.

    0

    07-05-2022 12:37:36

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