Spotlight cam battery door won’t stay closed
I purchased several ring products and they went up easily, but my Spotlights cam battery door won’t stay closed, anyone have these issues? I am using take currently.
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08-06-2020 02:58:29
Responses (15)
- S
Having problem with battery door staying closed anyone else having this problem
•2
22-09-2020 09:19:33
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- I
Same here. I already tried 2 replacement cameras - it's a design flaw. Customer support acts like they've never heard of the problem & offers ridiculous advice like replacing it again or hardwiring (don't they think I would have done that if I had electricity or if I could put up the solar panel out there?). I'm stuck with taping it closed every time I change the battery.
•4
28-12-2020 05:37:42
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- M
I'm having same issue - have had camera up for over a year, have replaced battery before and have hooked up to solar panel. I live in extreme northern Minnesota and very cold. Been cold and not much sun so replaced battery, but now can't get it closed. Will close and latch w/o batter in no problem. Does fiddling with the two screws on the latch assembly help?
•1
29-12-2020 02:33:09
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- M
I figured out the issue on mine - I have several batteries as I have Ring Doorbell as well. I charge and move the batteries as needed. The one that I put in my spotlight camera still had the screw used to secure the batteries in the doorbell. It's just enough height that it blocks the latch from completely closing. I messed around for two days trying to latch it before I realized that screw was possibly the issue - removed it and it latched with no issue. Check that before you call in!!
•1
29-12-2020 03:16:27
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Sandihogans
I have the same issue. This is driving me insane!
3
07-09-2020 03:47:00
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