Ring Security Cameras
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J
Sound
I just installed my ring floodlight cam today and the siren you can barely hear it is not at all loud. Also tried talking to my spouse through the live feed and they also said you could hardly hear me.. suggestions??
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30-08-2020 23:43:53
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Tom_Ring
Hi @Jasonvs1968. I would first try the steps listed in the Help Center article [here](https://support.ring.com/hc/en-us/articles/360023556192-Fixing-Poor-Audio-Video-Quality-by-Adjusting-Your-Router) to see if this provides any improvement. If you've tried these to no avail, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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31-08-2020 23:13:48
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