Ring Security Cameras
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Shipment of order sent to wrong address
shipping
I ordered a large alarm and camera system bundle online. The cameras from the order were sent to Canada and I live in AL, USA. I am also missing a motion sensor. I have been on chat support three times now and called in once. No one can get to the "shipping department" to get me an update and I have already paid for the devices. This is very frustrating from a customer service perspective.
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19-04-2021 16:43:25
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madsci
Honestly, Ring support is horrendous. No order updates in more than two weeks and this is the same response I get... Escalated to shipping department... But no response. It's unfortunate that no one can actually help you right away (and so far... At all). Very disappointed in my choice to go with Ring so far.
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21-04-2021 16:20:24
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