Shared User issues

I’ve installed the Doorbell Pro and Spotlight Cam Solar on the same house. When sharing with family members on the IOS app, the only one showing is the doorbell. Oddly enough, on one user name under Users tab it shows “all devices” next to name, but only the doorbell is listed when you click her name. I can’t find how to add the camera to the list of shared devices. Thanks for any help.