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Ring Security Cameras

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Shared user access NEED HELP!
hardwired-security-cameras
shared-users
account-settings
troubleshooting

Hi there, need some help! Right back in august I added a shared user to my indoor cctv ring camera, anyway I moved properties so I had it packed away. I’m sure I deleted the shared user however I can’t be sure. Last night I reset my camera up, and it said a shared user has accepted your invitation? I never invited that shared user again. Did it automatically send an invitation when I reset the device up in a different property? And did this person have to accept manually or would it have been accepted automatically because they were a shared user before? Need some help asap with this? Thanks you legends.

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18-11-2023 07:40:17

Responses (1)

  • C

    Hi @Northstar89. Shared User access can be managed under Settings > Users & Pets. Tap on a Shared User and then tap Remove User to completely remove them.

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    20-11-2023 05:52:12

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