Ring Security Cameras

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Security Cam Setup issue when connecting to wifi network.

Wifi Setup for a Ring Spotlight Cam. Floodlight Cam Setup Mode. Ring App on my handset and select ‘Add a Ring Product’. Selected Security Cams and scanned the QR code on the Ring device. Pressed the button on top of the Spotlight Cam. Is the light on the bottom of your Spotlight Cam flashing?. Selected Yes. Wi-Fi Setup Go to Wi-Fi settings on your mobile device. Then, join the Ring network. You may be notified that this network has no internet access. This is normal. GO TO WI-FI SETTINGS Next is the list of available WiFi networks, one of which is ‘Ring Setup nn’ (for which it says that this wifi network has no Internet access but do you want to connect anyway?). Click on this Ring network and then CONNECT (note that the bottom light of the Security Cam is still flashing). The ‘Ring Setup’ network is now shown as ‘Connected (no internet access)’ in the list of available Wifi networks (note that the bottom light of the Security Cam is still flashing). The light keeps flashing on the Security Cam for a few more minutes and then stops flashing. And then nothing further happens. The list of available Wifi networks on my mobile phone now shows my normal Home wifi Router as being connected, and the ‘Ring Setup’ network is no longer displayed in the list of networks. After quite a long time of nothing happening – I select the ‘\

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12-12-2020 05:32:37

Responses (1)

  • J

    My Ring Security Cam is now connected to my home wifi network. After a number of failed attempts I tried something slightly different - where I deliberately skipped the scanning of the QR code. This was done simply because I couldn't think of anything else to try. Now there was an invitation to enter the password for my Home wifi network and the Security Cam was then successfully working. Why the skipping of scanning the QR code led to a successful wifi setup is anybodys guess.

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    13-12-2020 12:26:05

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