Rotate impact on a Ring stick up cam
I would like to rotate the image on my Ring stick up cam. I found instructions to do this in the Ring Community (below), but when I go to this location in the App, there is no option to rotate the impage. There are only 3 toggles offered...Live View, Tap Camera Preview for Live View and Infrared Lights for Night Vision. Any suggestions? **Rotate Your Indoor Cam's Video Orientation for Ceiling Mounts** To flip your video's image, do the following: - Open up your Ring app. - Select the Indoor Cam. - Tap **Device Settings**. - Tap **Video Settings**. - Tap **Rotate Video** toggle.
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22-06-2020 11:12:56
Responses (5)
- B
Aloha! First, Ring should update the app to allow us to rotate the image for ALL their cams. Second, I understand why Ring stopped allowing rotation for their outdoor cams...they are weather-resistant in the correct upright orientation, but not updside down or even sideways. Considering Ring warranties (and extends the warranty for Ring Protect Plus) their outdoor cams, they would be losing money by all the claims by those inverting their outdoor cams (yes, water or dirt will eventually get into the electronics of the inverted cam). So, what is the solution to appease everyone? 1) Ring adds the functionality to the app to rotate the view of ALL their cameras, including outdoor cams. (It would be a great feature to have 360 degree adjustable increments, so that a user could physically install the cam however it best fits, then "level" the image in the software.) 2) In the app, when the user toggles the "Rotate View" to "On", have a popup that states something like, "By using this feature, the warranty will be VOID for this cam if water or dirt intrusion is found to be the cause of the issue.". This solution doesn't cost the user any more money, is quick, and costs the least for Ring (a software change is way quicker and costs way less than changing the harware to make it waterproof/IP65+). Problem solved? We all happy now? If so, click the Kudos (below) so that Ring sees this and takes note and gets this feature done. Stay safe and well, Aloha!
•4
24-08-2020 08:51:49
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- B
Aloha I posted about this issue, along with my solution, in the Ring Community Feature Request Board and need you to give Kudos to it so those in-charge of development at Ring will take notice and get this done. This could be a fairly quick feature change for Ring, but you need to up-vote my suggestion with a Thumbs-Up/Kudos, so please click the link and vote! [https://community.ring.com/t5/Feature-Request-Board/Rotate-image-for-any-all-Ring-cams-in-app-s-device-settings/idi-p/57340](https://community.ring.com/t5/Feature-Request-Board/Rotate-image-for-any-all-Ring-cams-in-app-s-device-settings/idi-p/57340) Mahalo and Aloha!
•8
05-09-2020 01:36:56
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- C•
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01-10-2021 10:24:44
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- U
I see the same as you. This is just plain stupid! A VERY simple software update would fix the problem. It is shameful that Ring ignores this problem.
•0
30-03-2025 07:02:45
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ChrisJohn
> @beansprout wrote: > > I would like to rotate the image on my Ring stick up cam. I found instructions to do this in the Ring Community (below), but when I go to this location in the App, there is no option to rotate the impage. There are only 3 toggles offered...Live View, Tap Camera Preview for Live View and Infrared Lights for Night Vision. Any suggestions? > > > > **Rotate Your Indoor Cam's Video Orientation for Ceiling Mounts** > > To flip your video's image, do the following: > > - Open up your Ring app. > - Select the Indoor Cam. > - Tap **Device Settings**. > - Tap **Video Settings**. > - Tap **Rotate Video** toggle. I don't think you can rotate it on the stick up camera Check out the link [https://community.ring.com/t5/Security-Cams/Unacceptable-you-can-t-rotate-video-on-outdoor-Stick-Up-Camera/m-p/13821](https://community.ring.com/t5/Security-Cams/Unacceptable-you-can-t-rotate-video-on-outdoor-Stick-Up-Camera/m-p/13821)
1
22-06-2020 07:16:27
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