Ring Wired Floodlight - offline
Purchased two of the Ring Floodlight Cam Wired Plus with motion-activated 1080p HD video, White (2021 release) cameras in Nov 2023. They replaced the existing motion activated floodlights. They both worked well for first 2 weeks Starting sometime in Week 3 - one of them started showing offline status Ran through the set-up again and it worked for few days Then the second camera also started having same issues - going offline Ran through the troubleshooting(reboot router, ran the set-up again) and still shows offline. I thought distance to the camera maybe an issue but it should never connect in first place. At this point, either I received defective ones or Ring floodlight cam(2021 version) has an issue. Update: Read through couple of article and last reported signal strength - RSSI - 51 so this tells me Wifi signal strength is adequate Am outside of my 30-day window - is there a way to submit request for the warranty replacement(1-year)?
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09-01-2024 12:28:40
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