Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
Ring stick up camera problem
I went into my ring account this morning to view my camera footage and got the following message "Camera is using a modern video format called HEVC that is not supported on this browser. To view videos in the future, turn on legacy Video mode. "I have 3 cameras and this is the only one I'm getting this message on and I'm very confused. I haven't changed any settings on the camera since yesterday when I last could see videos from the camera. Also my phone has stopped getting codes so I can't login on my tablet to view the videos. I'm getting very frustrated.
678 •
0 •
9 •
14-07-2023 06:33:20
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates