Ring Spotlight Pro Wifi Signal Drop

Question

I currently have about 12  Ring Spotlight Pro cameras installed at 3 different locations that will randomly drop wifi signal.  As soon as I power cycle them they will come back online.    We have already tried replacing the units.  I am not having this issue with Floodlight Pro's.  Does anyone have a viable solution?

Justin_Ring · Answer

Hi @nreinhart67. If you have replaced the Cameras and they are still doing the same thing, it could be network-related as to why they are disconnecting from the wifi. First, I would double check the [signal strength](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229) for all your Cameras to make sure they have a good signal. If they are good, use this Help Center [article](https://support.ring.com/hc/en-us/articles/360023559372-Fixing-Devices-Falling-Offline-Repeatedly-by-Adjusting-Your-Router) to guide you on what steps to try next. If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.

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Ring Spotlight Pro Wifi Signal Drop

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