Ring Security Cameras

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F
Ring security camera blurry.

My outside security light camera is blurry. I tried cleaning the lense but no change. The lense feels deformed

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29-08-2020 12:55:44

Responses (1)

  • T

    Hi @Frod1966. Thank you for sharing that picture! If there is a deformity in the lens of your Camera, I would review our [warranty page](https://shop.ring.com/pages/warranty) and contact support to see if you qualify for a replacement. If you do, try to take a picture of the lens and have it readily available. Then please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

    0

    31-08-2020 08:23:11

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