Ring Security Cameras
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J
Ring help@ring.com
Is anyone working at Ring? My spotcam stopped working and I emailed over a week ago with no response? Odd, seems like customer service after I buy is non-existent. I have 6x ring products too and the plus plan!?
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06-06-2020 11:16:19
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Chelsea_Ring
Hey @Jarhead916. Support via help@ring.com has been discontinued for a couple months now due to COVID-19. My apologizes for any confusion or time lost while your device has not been functioning. For immediate support, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Let me know if you're able to get in touch with our support team and how this goes! :)
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08-06-2020 06:45:23
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