Ring Floodlight Cam does NOT work with 24/7 recording

It's unfortunate that customers that bought the wired Ring Floodlight Cam prior to the re-brand to pro/plus are not being allowed to use 24/7 recording. From Ring's responses when they released the plus and "Floodlight Cam" - they basically have no differences so it should work with 24/7 recording just the same. I hope someone at Ring sees this and fixes this. I guess that just drives more customers away from paying for their most expensive subscription on what I'd imagine is a simple configuration change.