Ring Security Cameras
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Ring Cameras no longer record entire history
draadloze-beveiligingscamera's
Am I the only that is having the issue where I can no longer view any point in history with my Ring camera? I have the ring protection plan and I used to be able to yet every rep says that we were never able to and its not a feature. What a joke this place is. Who else has this experience, any thoughts?
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16-02-2021 16:05:26
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Caitlyn_Ring
Hi @unbrokenlink. Can you clarify what type of history you're looking for from your Camera? Our Cameras and Video Doorbells don't record 24/7, so you cannot view activity unless a motion was detected or the Live View was accessed. There is also the Snapshot Capture feature (only available when subscribed to a [Ring Protect Plan](https://support.ring.com/hc/en-us/articles/360030333671)) which allows you to get a good overview of what’s happening around your home between notifications and motion alerts. You can read more about Snapshot Capture in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360034443672-Using-Your-Snapshot-Capture-Feature). :)
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16-02-2021 20:54:49
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