Ring Security Cameras
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Ring camera not entering set up mode
hardwired-security-cameras
cs-support
My hardwired camera has stopped working. About a month old. The unit says it dropped off the Wi-Fi even though other devices are connected. The unit will not enter set up mode. I have tried a re set with no joy
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27-01-2024 10:18:16
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Justin_Ring
Hi @user75341. If you have verified there is still power at your hardwired Camera and have tried a reset but it is still not entering setup mode, the next best step is to contact our support team for further assistance. Give our support team a call at one of the numbers available here.
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29-01-2024 17:36:23
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