Responses (8)

• A

  AJ4

  Having same issue with my spotlight cam.

  1

  •

  20-02-2021 01:19:26

  •

  Reply
• M

  Marley_Ring

  Hi there, neighbors! Great call on checking the environmental factors. This and checking the motion and light related settings in your Ring app will allow you to fine tune this operation. If lights are triggering too frequently, despite minimizing light settings and angling the Camera differently, try bring the Camera inside or elsewhere. As a test, place the Camera somewhere else in your home to rule out any factors. Of course, if this is a "mount" or hardwired Camera and cannot be moved, see if you can eliminate heat sources, vehicles, or other objects that might be triggering. Additionally, if there is a switch controlling the power or outlet used by your Camera, please ensure this light switch is remaining on. Feel free to let us know how this goes! :)

  0

  •

  22-02-2021 07:06:59

  •

  Reply

  N

  Neoplibb

  Same here. It was fine until a week ago. Now every time i open the app the lights are somehow magically on. I do not want my light on!!!! It attracts bugs and spiders!!!! FIX IT!!!

  1

  •

  01-09-2021 03:01:38

• U

  user9371

  I’m having the same issue. Nothing has changed within the camera or lighting area, or any setting in Ring, and it keeps turning the light on for no reason. I’ve tried “forgetting” the device and setting it up again but that didn’t do anything. I’ve noticed it happening since I installed a new Ring doorbell and chime but I don’t know for sure that’s got anything to do with it.

  0

  •

  18-04-2022 12:35:39

  •

  Reply
• E

  Evanjohg

  Same here. The light is on every time I go into the app. No amount of fine tuning seems to help

  0

  •

  25-05-2022 03:33:16

  •

  Reply
• Y

  y2i

  Same problem. The camera has worked fine for several years. But now the lights started turning on randomly at night. Turning off through the app does not help, the lights turn on again. Rebooting the camera also does not help. Any advise?

  0

  •

  01-10-2022 09:39:36

  •

  Reply

  M

  meme

  My floodlight cam just started having similar light issues a few weeks (maybe months) ago. But it's not consistent. When I go into the app, I sometime see the floodlight cam light on in broad daylight. The lights also often get triggered on when I change alarm modes. Again this occurs in broad daylight as well as at night. Power cycling; clearing app cache; uninstalling and reinstalling app has not helped. Also not sure if related, but the app often won't load modes or dashboard when I open the app. Then I have to close and reopen again. Numerous weird things going on with my Ring setup lately....

  0

  •

  09-10-2022 03:04:12