Responses (3)

C
ChrisJohn
> @ElliePug wrote: > Hi there, about a month ego I have received my replacement cam but wasn’t able to post broken one back due to covid-19 DPD pickup shops closed. I don’t really want to be charged full price for the ring camera. The broken cam is boxed and ready to go. Please I need your advice on how to return the broken item. Many thanksThe only way is to go on DPD website and find your nearest drop point that's open and take it there if you don't want to pay to send it back by other means
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18-05-2020 12:52:50
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V
venik
Same goes here,I am not from the US, got the replacment, but did not recieve the prepaid shipment sticker to send it back(the broken one), what can i do ?
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14-06-2020 11:09:55
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M

MarschianLanding

One of our outdoor cameras stopped working. What are our options?

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11-10-2021 00:25:25

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T

Tom_Ring

Hi @MarschianLanding. Try creating a new post describing the problem you are having and the steps you've taken to troubleshoot the issue. This will help the Community have a better understand of what is going on so they can offer advice.

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13-10-2021 21:21:37