Responses (2)

• J

  Justin_Ring

  Hi @user47461. Try the following steps if your Camera is missing motion: - Adjust your [Motion Zones.](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices) * [Reboot your Camera using the Ring app ](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Ring-Doorbell-or-Security-Camera-). * [Verify that your Camera has good signal strength ](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229). * If your Camera is battery-operated, verify that you have changed the [Motion Frequency](https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency) to Frequent. This option will drain your battery more, but it helps with not missing motions. * Verify that your Camera placement is not affecting its motion detection. Use this Help Center [page ](https://support.ring.com/hc/en-us/articles/360041664712-The-Security-Camera-Placement-Guide) with our Camera placement guide on how to install it to get its best performance. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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  08-06-2023 04:25:43

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• S

  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  08-07-2023 04:25:54

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