Ring Security Cameras

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U
P1-78 ongoing problem
wifi
troubleshooting

Floodlight cam wired plus Hi, had this installed less than a month ago and am having to regularly turn it off and on again. I'm given the P1-78 error. This was in stalled by a professional electrictian. There is power and WiFi connect despite this error message. It won't allow me to go into live view or to remotely turn it off. I have to manually reboot this which defeats the object of it being a remote system. I know there is power getting to it and a WiFi connection as the notifications around persons and movements come through and I can watch these in good quality with sound. Please let me know if I need to return this and claim on the warranty. It is currently not working properly.

509

0

1

15-06-2023 08:34:45

Responses (1)

  • U

    Yes indeed. A power cycle resolves it but the same thing happens a few days later. Thanks though

    1

    16-06-2023 05:06:14

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