Responses (2)

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  Caitlyn_Ring

  Hi @derekchen151. The lights on the Floodlight Cam can't be individually replaced, so the whole device will need to be replaced if one of the lights is broken. For any questions on your device's [warranty](https://shop.ring.com/pages/warranty) or for requesting a replacement, you'll want to reach out directly to our support team. You can give our support team a call at one of the numbers available[here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19[here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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  16-06-2020 04:22:53

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  Danyboy6

  Surely it cant be hard to sell this part alone its 2 soilders with the new round led disc. Instead saying youll have to replace hole unit is shocking.

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  09-05-2023 07:58:24

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  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  08-06-2023 07:58:58

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