Ring Security Cameras
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New charged battery. Cam showing low battery after install
troubleshooting
wireless-security-cameras
Got 2 new fully charged batteries installed. Shows low batteries, not the batteries that are bad, update the software to accept fresh charged batteries, im tired of reinstalling a camera every time i got to charge the batteries, i charge one at a time as well so there is always power going to the cam, give us a software update or refund me the $900 i spent on the cameras
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04-05-2023 01:07:19
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Tom_Ring
Hi @Oompa1. After you insert the new batteries, open a Live View. After a few seconds, close the Live View and wait a few minutes. The Live View will prompt the cam to update it's status and you should see that the batteries are full. Let me know if this helps.
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05-05-2023 03:11:40
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