Ring Security Cameras
Motion Zones Not Working
 I have set my geo fence as you can see in the image so it finished before my lawn ends. The camera is still picking up passing cars?? Can anybody help
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16-09-2021 05:06:48
Responses (5)
- E
I have this same issue. All of my cameras have motions zones setup, and I get notifications for motion from the entire view. It’s as if the motion zones don’t work at all. I have called support and they are no help at all. They only want me to reset my cameras over and over and over. This is obviously a software issue since it affects all of my cameras.
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19-02-2022 04:56:40
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- J
Hi @SisuLady. If your Motion Detection is not working as expected, try the following steps: * Lower your [Motion Sensitivity in Motion Settings](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices). * Verify [Smart Alerts](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Motion-Alert-Notifications-for-People-and-Other-Motions-) is enabled and Person is the only option selected. * [Reboot your Doorbell from the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). We also have this Community post [here](https://community.ring.com/t/caitlyn-s-guide-to-optimizing-your-doorbell-s-motion-detection/48107) with other steps to try for your concern. I hope this helps.
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27-09-2022 05:12:13
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- K
Yep ... same problem! Brand new system with doorbell pro 2. Motion zone defined well away from street, sensitivity set to low ... every car and PERSON that passes by triggers it. Pic attached showing zone definition.  And yes ... I've rebooted the camera ... TWICE. According to the app, all device firmware is up to date. The "adjust the camera angle" from Ring makes no sense? What does the camera angle have to do with the definition of, and motion within, a motion zone? RING ... Do you have a solution for this ???
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26-02-2023 12:16:11
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CHi @KenVickeyR. If the troubleshooting suggestions provided don't help, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can assist with more in-depth troubleshooting assistance in order to find a resolution. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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27-02-2023 07:56:47
- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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29-03-2023 07:57:41
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Caitlyn_Ring
Hi @RabMeercat. Were you referring to the [Geofence](https://support.ring.com/hc/en-us/articles/360052805372-Geofence-in-the-Ring-App) settings, or your [Motion Zones](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices)? Based on the screenshot you attached, it looks like the Motion Zones. Have you tried adjusting the Motion Zones themselves any further, or even adjusting the angle of the Camera? Adjusting the Camera's angle so that it captures less of the street may help with fine-tuning the motion detection. :)
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16-09-2021 08:54:20
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