W
Missing Piece
I just set up my Ring Floodlight Cam and I am missing the nut that secures the camera into the ball joint (see pic). How can I get either the size of the nut or a replacement sent to me?
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10-06-2020 02:12:00
Responses (1)
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Chelsea_Ring
Hey @wraith1970. To get this replacement part, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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10-06-2020 07:17:12
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