Ring Security Cameras
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user81207
Accepted Solution
Lens on Ring Floodlight is detaching from the unit
hardwired-security-cameras
I wondered why my nightime vision through the Ring floodlight was so poor and just noticed that the lens is detaching from the unit. Is it possible to repair easily or is it covered under the Ring Protect Basic Plan? The unit is over 12 months old
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06-02-2025 11:04:33
Responses (1)
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Caitlyn_Ring
Hi @user81207. It would be best to contact our support team about this. They can assess any physical damage, and review your Floodlight Cam's warranty to see what options are available. You can get in touch at one of the numbers here, or @Ring on Facebook, X, or Instagram.
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07-02-2025 06:53:05
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