Ring Security Cameras

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Lens blackout
hardwired-security-cameras

Has anyone had an issue with a black screen covering 75% of lens?? Lens looks clean been working fine past year

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23-03-2021 21:16:42

Responses (1)

  • C

    Hi @Swags67. What model of Ring Camera do you have? You can find this information on the original packaging as well as on the Device Health screen in the Ring App. Additionally, can you share a screenshot of what you're seeing on your end regarding this black screen covering the lens? :)

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    24-03-2021 18:03:41

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