Ring Security Cameras

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U
Incorrect charging cable type with spotlight cam pro
troubleshooting
wiring

Ordered the spotlight cam pro battery and it uses a USB C connector on the cam, but the cable supplied in the box is micro USB… Seems crazy that this happened. Any explanations? Will support just ship me a cable or will I have to return everything?

181

0

0

09-05-2024 09:57:21

Responses (1)

  • T

    Hi @user82038. The battery is what takes the micro USB cable, not the physical camera. The USB-C on the Spotlight Cam is for a Solar Panel or hardwire accessory. The battery is charged with the micro USB cable. I see how this can be confusing! Let me know if you have additional questions.

    0

    10-05-2024 05:21:27

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