I am about to rip my RING cam out and smash it to pieces

These products, for me at least, have proven immensely frustrating to operate. Baffling really. NO idea what I am doing wrong but so far it is a mess. Articulating the issues verbally to RING phone support goes nowhere. They obviously don't know their own products very well. They cannot help. So I turn to the community to see if anyone can help. This post was triggered by what I experienced for the millionth time, moments ago: Security floodlight cam mounted on the inside ceiling of my enclosed porch. Disarmed Mode, every setting is off. Disarmed Mode: for this camera: Motion Detection: Off. Live View: Off. Device Settings: Lights: Off. Record Motion: Off. Motion Alerts: Off. Sitting on the porch for 30 minutes in the dark, no problem. Then suddenly the security floodlight is triggered for no reason. I turn it off. 20 seconds later, triggered again. Then for the next five minutes it is triggering repeatedly, I am turning it off, back and forth, unstoppably. I give up and go inside. That's just one confusing problem. What the F is it with these products? Why is this happening? Is there a way to just SHUT THE THING COMPLETELY OFF FOR A MINUTE? Why if every setting is off, is the light being triggered? That was just the problem tonight. I have other issues, but we can start with that. Can anyone offer some guidance? Thank you for any help.