Ring Security Cameras
How to tell what "Generation" StickUp Cam I own?
I purchased two StickUp Cams (Battery) to add to my Ring security system. The box proclaims "New" but I noticed there are three generations of StickUp Cams. How can I tell which one I have so if I need accessories or parts I get the correct stuff?
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19-04-2020 02:50:23
Responses (2)
- Y
Sorry. Messaging system would only allow me to send one photo. It is the back of the camera with the solar plug-in port exposed.
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22-04-2020 09:57:36
C@ygbsm248 No worries! After taking a look, it looks like you got the newest generation and have the Stick Up Cam 3rd Generation.
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22-04-2020 11:05:00
- D
I don't understand, why can you tell us how to figure it out ourselves? I'd like to know what Gen my ring cams are, I gave 5 of them, I would like to know HOW I can determine what generation cam they are. Thank you,
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07-09-2022 09:51:44
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CHi @d_rock. You can find the name of your Ring device on the original packaging, on the back of the device itself, and on the Device Health page in the Ring app. If you're on the Device Health page, scroll down to Device Details and you will see the product name. Hope this helps!
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08-09-2022 06:57:32
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Chelsea_Ring
Hey @ygbsm248. Our support team [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) can let you know what generation you may, but if you take a picture and show us, I'm sure we can also dissect this in the Community for you. :)
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20-04-2020 08:25:37
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