Ring Security Cameras
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M
MtnDew73011
Accepted Solution
Half of the displayed image is pink
hardwired-security-cameras
troubleshooting
cs-support
I have a Ring Floodlight Cam that all of a sudden started to show half of the displayed image properly and the other half seems like it is in infrared night time mode. Is there any way to fix it or can I get a replacement unit?
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22-12-2024 10:55:53
Responses (1)
- M
Tom, Cycled the power a couple of times and tapped the side of the camera a couple times with a rubber mallet. Seems like the problem is solved! Thanks for your help!
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25-12-2024 11:36:30
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Tom_Ring
Hi @mtndew73011. You can fix this by power cycling the device, or by gently tapping on the side of the camera during Live View. To power cycle, just disconnect the device for 10 minutes, then power back on. Let me know if this helps!
1
23-12-2024 05:50:24
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