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user_afab1d

Fogginess on the interior of the camera lens outdoor flood light in camera
hardwired-security-cameras
troubleshooting

I've seen the other posts on here and the standard answer seems to be using a microfiber cloth on the exterior of the lens this is not going to clear up fogginess and moisture on the interior side of the lens.  Has anyone gotten a legitimate answer or attempted to take the camera apart to clean the moisture /fogginess from inside the lens?

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01-01-2025 10:27:31

Responses (1)

  • C

    Caitlyn_Ring

    Hi @user_afab1d. If there is moisture inside your Floodlight Cam's lens, then you need to contact our support team for further assistance. At that point, there may be damage to the device due to the moisture inside. You can reach out to our support team via phone, or @Ring on Facebook, X, or Instagram.

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    07-01-2025 05:10:07

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      U

      user_6ba5c2

      What’s the phone number

      0

      •

      03-05-2025 05:57:21

      U

      user_6ba5c2

      What’s the phone number

      0

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      03-05-2025 05:57:23

      C

      Caitlyn_Ring

      @user_6ba5c2 You can contact support at one of the numbers here https://ring.com/support/contact-us/call.

      0

      •

      06-05-2025 09:03:14

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