Floodlight won't enter set up mode

Question

My floodlight camera won't get into setup mode but eventually did after i turned off power from the circuit breaker for about 2 mins. Now i turned off the power switch to the camera and since i put it backnon, the camera won't enter set up mode again even after turning off the circuit breaker for over 15 minutes.

Caitlyn_Ring · Answer

Hi @Etchy. Since you've already power cycled the Floodlight Cam, try resetting it by holding down the setup button for at least 20 seconds. If it's still not entering setup mode after that, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can take a closer look and offer more advanced troubleshooting support. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)

Ring Security Cameras

Floodlight won't enter set up mode

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